Frequently Asked Questions

Your trusted partner in integrated facility services, delivering excellence across the Greater Toronto Area. We are committed to providing unmatched reliability and efficiency, ensuring that our comprehensive MEP solutions meet the unique demands of each client, turning challenges into remarkable successes.

General Services

Tradefix specializes in integrated MEP (Mechanical, Electrical, and Plumbing) services for commercial and industrial facilities. Our services include:

  • HVAC installation, maintenance, and repair
  • Electrical systems and installations
  • Commercial plumbing services
  • General maintenance and repairs
  • Property inspections
  • Emergency 24/7 service
  • Preventative maintenance programs

We proudly serve the Greater Toronto Area, including:

  • Toronto & Downtown Core
  • Mississauga & Brampton
  • Markham & Richmond Hill
  • Vaughan & Concord
  • North York & Scarborough

If you're outside these areas, please contact us to discuss service availability in your location.

Yes! We understand that system failures don't follow business hours. Our emergency response team is available 24/7 to address urgent mechanical, electrical, and plumbing issues. Call (416) 436-9562 for immediate assistance.

Our rapid response helps minimize downtime and prevents small problems from becoming major disruptions to your operations.

Pricing & Quotes

Our pricing is based on several factors including:

  • Scope and complexity of the work
  • Materials and equipment required
  • Time and labor involved
  • Urgency of the service (emergency vs. scheduled)
  • Location and accessibility

We provide transparent, detailed quotes before any work begins. There are no hidden fees, and we always discuss pricing with you upfront.

Yes, we provide free estimates for most services. During our consultation, we'll assess your needs and provide a detailed quote at no cost. For complex projects or installations, we may need to conduct a site visit to provide the most accurate estimate.

Contact us at (416) 436-9562 or service@tradefixinc.ca to schedule your free consultation.

Scheduling & Response Times

Our response times depend on the urgency of your request:

  • Emergency calls: Within 2-4 hours, 24/7
  • Urgent repairs: Same or next business day
  • Scheduled maintenance: Within 1-3 business days
  • Installation projects: Scheduled based on scope and availability

We prioritize emergency situations that affect safety, security, or critical operations.

You can schedule service through several convenient methods:

  • Phone: Call (416) 436-9562 during business hours
  • Email: Send details to service@tradefixinc.ca
  • Contact Form: Fill out our online form with your request
  • Work Order System: For existing clients with our electronic system

We'll confirm your appointment and provide details about the technician's arrival time.

Property Management Solutions

We specialize in serving property managers with integrated solutions that simplify facility maintenance:

  • Single point of contact for all MEP services
  • Electronic work order system for easy tracking
  • Preventative maintenance programs to reduce emergency calls
  • Consolidated reporting and invoicing
  • Multi-trade expertise eliminates coordination between contractors
  • Quick response times to keep tenants satisfied

Yes! Our preventative maintenance programs are designed to:

  • Extend equipment lifespan and improve efficiency
  • Reduce unexpected breakdowns and emergency calls
  • Lower overall maintenance costs
  • Ensure compliance with safety and building codes
  • Maintain warranty requirements

We create customized maintenance schedules based on your facility's specific needs, equipment types, and usage patterns.

Qualifications & Insurance

Absolutely. All our technicians hold the required licenses and certifications for their respective trades:

  • Electrical work: Licensed by the Electrical Safety Authority (ESA)
  • HVAC services: Certified by Technical Standards and Safety Authority (TSSA)
  • Gas work: TSSA gas technician certification
  • General maintenance: Qualified and experienced professionals

We ensure all technicians maintain current certifications and receive ongoing training on the latest industry standards and technologies.

Yes, Tradefix carries comprehensive insurance coverage for your protection:

  • General liability insurance up to $5 million
  • Workers' compensation coverage (WSIB compliant)
  • Professional liability insurance
  • Commercial vehicle insurance

We can provide certificates of insurance upon request for your records and peace of mind.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help with any questions about our services.