Privacy Policy

Your privacy is important to us. This policy describes how we collect, use, and protect your personal information when you use our website and services.

Last Updated: June 2025

This Privacy Policy describes the terms of our commitment to your privacy and how we collect, use, and protect your information.

Persons or Parties Covered

This Privacy Policy is intended to cover all visitors to the Tradefix Inc. website, all subscribers to newsletters or updates, all clients and potential clients, and all parties involved in facility maintenance services, consultations, or other professional services. Persons who visit this website, whether intentionally or unintentionally, are described herein as "Visitors" and are parties to this Privacy Policy. Subscribers to newsletters or updates are referred to as "Subscribers" and are parties to this Privacy Policy. Organizations or individuals who engage our professional services or inquire about our services are called "Clients" herein and are covered by this Privacy Policy. The website, its agents, owners, operators, and employees are referred to collectively herein as "Website," "Site," and/or "Tradefix Inc."

Viewing And/Or Use And/Or Communication Is Construed As Acceptance Of The Terms Of This Policy

Acceptance of the terms of this Privacy Policy is a portion of the consideration required for your right to visit the website. If you do not accept these terms, you have no right to visit this site.

About The Personal Information This Website Collects And How It Is Used

Tradefix Inc. routinely collects information about its visitors, subscribers, and clients. This information is obtained in various ways, such as:

Visitor, Subscriber, or Client Information Obtained From 'Registration'

Registration means that the Visitor, Subscriber, or Client takes active steps to communicate information to this website. This can include pages where you register for a newsletter; it can include your participation in visitor surveys; it can include requesting information from the website via email, mail, or courier; it may include submitting an inquiry about our mechanical, electrical, and plumbing (MEP) services.

Client Information Obtained Through Service Engagement

When you engage our facility maintenance services, we collect necessary information to provide our services, including contact information, project details, property information, system specifications, and other service-specific data. This information is maintained with the highest levels of confidentiality and security in accordance with professional standards and applicable laws.

Visitor Email Inquiries

Website visitors who communicate with the website do so under two conditions: one, they give their permission for contact by the website; two, they are subject to any 'submission' provisions of the Terms of Use or this Privacy Policy. While your email address may or may not be used to solicit you, it is added to the website's contact database.

Information Obtained From Electronic Means And 'Cookies'

Like many websites, this one collects information about your computer, your email address, and your IP address. This information is not usually of a personal nature, but it may help define your viewing habits and service preferences.

"Cookies" are bits of computer code placed on your hard drive. Our website uses this to keep you 'logged in', to keep track of search criteria, to monitor use, and to password protect use of the site or specific sections. By using this site, you are expressly giving permission to use 'cookies' and to use the information gathered from their use to benefit you and for our legitimate business purposes.

How Information May Be Used

Information collected may be used for the following purposes:

  • To provide and improve our MEP and facility maintenance services
  • To respond to inquiries and provide client support
  • To send relevant information about our services, industry updates, or company news
  • To maintain and enhance client relationships
  • To comply with legal and regulatory requirements
  • For internal business operations, analysis, and record-keeping
  • To schedule and coordinate maintenance services
  • To process service requests and work orders

Information That Is Not Shared

Confidential client information related to facility maintenance, property details, and service projects is never revealed to anyone except as required by law or with explicit client permission. Tradefix Inc. maintains strict confidentiality protocols in accordance with professional standards in facility services.

Financial information is not usually known to the website. However, in the event that it is made known, that information is never revealed to anyone except to processing authorities or law enforcement agencies.

Professional Confidentiality and Ethics

As a facility services company, we adhere to strict professional ethics regarding client confidentiality. Information related to specific maintenance projects, property assessments, or client facilities is treated with the utmost confidentiality and is only shared as authorized by the client or as required by law.

Data Security

Tradefix Inc. takes measures to protect data that contains information related to you and your projects. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Compliance with Canadian Privacy Laws

Tradefix Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We collect, use, and disclose personal information only in accordance with these laws and this Privacy Policy.

Your Rights

Under applicable privacy laws, you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information (subject to legal and business requirements)
  • The right to withdraw consent for certain uses of your information

Revisions To This Privacy Policy

This Privacy Policy is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive no notification of changes to this Privacy Policy. Your continued use of this site always evidences your acceptance of the terms of this Privacy Policy or any modifications.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Tradefix Inc.

Phone: (416) 436-9562

Email: service@tradefixinc.ca

24/7 Emergency Service: (416) 436-9562

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